Privacy Policy

Effective Date: 10-01-2024

Introduction

Welcome to TextTenants.com. We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the notifications sent by landlords to tenants through our platform. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect the following information when you use our services:

  • Personal Information: When landlords sign up for our service, we collect names, email addresses, phone numbers, and other necessary contact details.
  • Tenant Information: Landlords may upload tenant contact details (e.g., phone numbers, names) to send notifications. We handle this data as instructed by the landlords.
  • Usage Data: We collect information about how users interact with our website and services, such as access logs, IP addresses, and browser types.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services, including sending text notifications and alerts from landlords to tenants.
  • To communicate with you regarding updates, changes, and support for the services.
  • To improve our website and services by analyzing user activity and feedback.
  • To comply with legal obligations.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

  • With service providers who assist us in operating our website and delivering our services.
  • As required by law, to comply with a legal obligation, court order, or governmental request.
  • To protect our rights, property, or safety, and that of our users or others.

Your Rights

Tenants have the right to unsubscribe from receiving text notifications by replying with STOP to any text message. Once unsubscribed, you will no longer receive texts unless you opt back in.

If you are a tenant and wish to exercise any other rights regarding your personal data, please contact the landlord or property manager responsible for your data. TextTenants acts as a data processor on behalf of landlords, and landlords are responsible for managing tenant data.

Data Security

We take reasonable precautions to protect the personal information we process from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet-based system is completely secure, and we cannot guarantee the security of your information.

Data Retention

We will retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after we post any modifications signifies your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@texttenants.com